Q: I cannot access a certain paper or article. Why?
R: Direct access to licensed electronic content should work from your PC at your Max Planck Institute. If you encounter any problems, please see Campus Magic Support. If you are trying to read a paper from home or while travelling, you ought to connect to a Max Planck Institute campus service. See Travel Magic Support for more information.
Q: Are there any alternative options of authentication?
R: Not at present. Even remote access as described by Travel Magic works through a proxy service authenticating by means of its IP address in the background. Campus-based access grants access to the full range of content available to a Max Planck Institute. This is one reason why overall access through an MPG-wide proxy is not supported.
Q: Where can I keep informed about terms & conditions for access to electronic resources?